Most people who come and eat in restaurants are pretty selfish. Let me explain. The computers went down for about 20 minutes which had me going in circles trying to get things done. I informed all of my tables about the situation and didn't seem to care. I mean, after all, I'm not human to them. I had to recap all of the checks, add them each up by hand, add the tax. Mind you I did this 5 times and being a server, I don't get much time alotted nor any compassion from customers. Most people don't realize how much work goes into serving a table. I have to be so fucking nice to people that will forget who I am before they walk out the door.
These people sit down and act like they're the only damn table in the restaurant. In fact, I have 5 different tables going at five different rates. On each table I do the following:
1. greet the table (drink order)
2. no more than 2 minutes to deliver the drinks
3. take the order
4. check the order
5. check the drinks
6. deliver the appetizers (if it applies)
7. refill the drinks
8. entrees should be on the table within 6-10 minutes
9. check the table if things are on par
10. drop the check
11. immediately deliver change or proper slips back
There are also a lot of other stuff in between but let's not get into technicalities.
My point is...
My job is to serve people with the best of my abitility and circumstances. I can, however, refuse the right to serve but how often do you see that happening? For the most part, I'm not really treated with any respect. As far as the customer is concerned, I am a fucking robot. I have no feelings and I have no other people to be serving. I am supposed to be perfect in every way. If something goes wrong behind the scenes. They don't care. Even if my service was exceptional, the clientele don't tip accordingly. Servers are people too so you should treat them as such. Most likely you don't know what the game is like, and if you do then open your eyes...
I hate it when people tell me that they tip bad when the service is bad. Doesn't that seem a little one-sided? People often wonder why I insist on tipping at least 15% when I go out to eat...even if the service was horrid. Think about it folks. If they're service was like that all the time, they wouldn't have that job. Everyone knows that they can have their off days. Even if they forget something...dig a little deeper. You never know if that server just went through a lot before getting to you and your party.
Oh and by the way...tips aren't exactly extra credit. Most of it is taken out of our paychecks. Think about how much better (or worse) you have it when you go out to eat. There's nothing in the book that says that you shouldn't tip more than 15%.
SERVERS ARE PEOPLE TOO. I'm tired of not being treated like a person with feelings and concerns. Walk a mile in my uncomfortable, non-slip, ranch stained shoes and tell me my job is easy.
I may not be the perfect server, but I have my dignity. Sometimes that's the only thing I have at the end of the night.
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